From Monday 30 June, the Fast-track Application Portal will deliver a better experience for users.  

What changes will users see? 

What user support is available? 

From Monday, our user guides and videos will be updated and will be easier to find on this website. Users will find links to application portal user guides and videos under the heading ‘Check these top questions before calling’ on our contact page.

PDF user guides on these pages will also be updated:

If users experience any issues with the Portal that these guides cannot solve, they should contact our Contact Centre team. 

Contact the Fast-track team